How To Import Product Reviews From Magento 1 To Magento 2

How To Import Product Reviews From Magento 1 To Magento 2

15th, March 2023
  • Magento 1 to Magento 2

In e-commerce, staying up-to-date with the latest technology is crucial to remain competitive. With Magento 2, the popular e-commerce platform offers improved performance, security, and features over Magento 1.

With the right knowledge and guidance, migrating from Magento 1 to Magento 2 can be a smooth and effective process. Using this guide, you’ll learn the process of importing product reviews from Magento 1 to Magento 2 and ensure a successful migration.”

Why Are Product Reviews Important in E-commerce? 

Online product reviews are a crucial aspect of eCommerce that must be considered. They can provide valuable insights into customers’ behavior and preferences, which you can use to improve your business operations and grow your revenue. 

Business owners can use product reviews to learn about their customer’s pain points and desires and apply this knowledge to make data-driven decisions to improve their products and services accordingly by analyzing the reviews of their products.

Whether you are a famous brand or a new entrant into the eCommerce market, product reviews are still of immense importance to your business, as far as your credibility is concerned, as far as your eCommerce business is concerned. Credibility level is one of the most critical factors determining your brand’s success in the long run.

Product reviews are imperative for eCommerce for the following reasons:

1. Build trust:

Customers who see positive reviews of your product are more likely to feel confident and complete the purchase. When they see all your product reviews, they are more likely to trust you and make a purchase. Trust is one of the most significant factors in e-commerce, and product reviews are a valuable tool for building it.

2. Increased sales:

When customers see positive reviews of a product from other customers, they are more inclined to purchase the product themselves because of the positive review status. Product reviews can increase sales and social proof by providing social proof for potential customers. Studies have proven that products with reviews sell more than products without reviews. This is because reviews give customers a sense of what to expect from the product and boost their confidence in their purchase decision.

3. Improve SEO:

When customers leave reviews, they create fresh content that search engines can index. Consequently, product reviews can also improve your website’s search engine optimization (SEO). When you do this, your website will rank higher on search engine results pages (SERPs), resulting in more organic traffic to your site. More traffic means more potential customers and more sales for your company.

4. Provide feedback:

Customers often provide detailed feedback on the product’s performance, packaging, shipping, and customer service, which can provide valuable information on your products and services. Product reviews can provide valuable feedback on your products and services. Gathering customer feedback can improve your business operations, modify your products to meet their needs, and address your client’s concerns.

5. Improves Conversion Rates:

Consumers are more likely to buy a product after reading positive reviews, which can improve your conversion rates. Increasing conversion rates means higher sales and revenue for your business.

6. Increased customer engagement:

Having product reviews can also increase customer engagement and generate valuable feedback about your products, which can help you build a strong brand and better connect with your customers. As a result, you can build a community around your products and services, which will also improve your relationship with them.

Why You Should Import Reviews From Magento 1 To Magento 2

Remember to import customer reviews of each product if you plan to migrate your eCommerce store from Magento 1 to Magento 2. Reviews help build trust with potential customers, provide valuable feedback to companies, and even optimize SEO results for eCommerce stores. Unfortunately, copying and pasting product reviews to Magento 2 is time-consuming and error-prone. Overall, migrating your product reviews to Magento 2 ensures a smooth transition for your eCommerce store.

Several reasons make it a good idea to import product reviews from Magento 1 to Magento 2:

  • Retain valuable customer feedback:

When you migrate your existing product reviews to Magento 2, you can be assured that your hard-earned customer feedback will be recovered during the migration. As a result of this feedback, you can identify areas for improvement in your products and services, which can help increase customer loyalty and satisfaction.

  • Build trust with potential customers:

Positive reviews of your products can alleviate potential customers’ concerns and encourage them to make a purchase. By showcasing positive reviews, you can help build trust. As long as your existing product reviews are imported, this valuable social proof will not be lost during migration.

  • Improve search engine optimization:

Adding product reviews can boost your website’s search engine optimization. Increase your website’s organic traffic and potentially increase sales by importing your existing reviews. By doing so, you can improve your site’s search engine rankings.

Magento store

  • Save time and resources:

The advantage of importing your existing product reviews is saving time and resources that would otherwise be used on soliciting new reviews. For example, if you have many existing reviews or if obtaining new ones is an issue for your company, you can save time and resources.

Steps To Import Product Reviews From Magento 1 To Magento 2

Product reviews are one of the most important pieces of data to transfer between Magento 2 and Magento 1. Magento 2 is equipped with an easy way for product reviews import-export process from Magento 1, which can be useful in retaining customer feedback.

Exporting Product Reviews From Magento 1

It is important to ensure that all of your online store’s data, including product reviews, is transferred as part of the migration process. For this reason, it is not easy to migrate your Magento 1 store to Magento 2. 

However, your store’s Magento 1 customer reviews will be valuable to import into your new Magento 2 store if they are exported from Magento 1. Luckily, exporting product reviews from Magento 1 is a straightforward process. Here’s a step-by-step guide:

  1. To get started, you must log into the Magento 1 admin panel. You can manage your Magento store, add products, manage orders, and export data in this area. Sign in with your credentials.


  2. The Magento 1 admin panel has a main menu. You can choose “System” and then click “Export reviews.” Once you have accessed the export section, you can select which entity types you wish to export.


  3. The export section has a drop-down menu labeled “Entity Type.” Select “Reviews” from this drop-down menu to export product reviews.


  4. When you select “Reviews,” it will redirect to the “Export File Format” section. Choose CSV file or XML, depending on which is best suited to your needs.


  5. You can select which fields to export in the “Export Settings” section. It displays fields like product name, customer name, and review summary by default. You can deselect any of these fields if you do not want to export them or it will export all the reviews.


  6. The “Export File” section allows you to choose the destination for the export file. You can save it either locally or on an external drive. Enter an easy-to-remember file name for the export file.


  7. After choosing the destination and naming the export file, click the “Export” button. The process of exporting your product reviews data will start and will save it to the specified location. It may take some time to complete the export process, depending on the size of your data.”

Importing Product Reviews To Magento 2

As part of the Magento migration process, it is critical to import product reviews. Product reviews help customers make informed buying decisions and enhance your online store’s credibility. In addition, transferring your product reviews to Magento 2 ensures customers can see them on your new website when you switch. Magento 2 offers a straightforward procedure for importing product reviews from Magento 1. The following section will guide you through the importing steps.

  1. To import your product reviews into Magento 2, you must log in to the admin panel of Magento 2. Logging into the Magento 2 store allows you to add products, manage orders, and import data.


  2. Import entity types from System > Data Transfer > Import: From Magento 2’s admin panel, navigate to “System” and then select “Data Transfer.” Select “Import” from the drop-down menu.


  3. You will find a drop-down menu labeled “Entity Type.” Select “Product Reviews” from this drop-down menu to import your product reviews.


  4. You can choose either CSV or XML file formats based on the file format you used to export the data from Magento 1. Once you have selected “Product Reviews,” you will see the “Import Settings” section.


  5. In the “Import Settings” section, click the “Choose File” button and select the exported file you saved earlier in CSV or XML format from your computer.


  6. The “Import Behavior” section allows you to pick an import behavior, such as “Add/Update,” “Replace,” or “Delete.”


  7. You can match the fields in your exported file to those in your Magento 2 store in the “Field Mapping” section.


  8. Click “Check Data” after mapping the fields. When there are no errors, click “Import” to begin the import process. The import process may take some time, depending on your product review data size.


Follow these steps to successfully import your Magento 1 product reviews into Magento 2 and display all imported reviews.

Troubleshooting Common Issues

When migrating from Magento 1 to Magento 2, several issues are common. These issues range from minor glitches to major problems that significantly delay the process. For a smooth and successful migration, problems must be troubleshot and resolved. Here are some common issues you should be aware of.

1. Database structure

When migrating from Magento 1 to Magento 2, it is essential to understand that the database structure can be problematic if not handled properly. In addition, since Magento 2 has a different database structure than Magento 1, you may need help importing data. To troubleshoot this issue, ensure that your database structure is followed and you have performed proper data mapping.

2. Extension compatibility

Magento 2 is built differently than Magento 1, so some extensions may not be compatible with Magento 2. Before migrating to Magento 2, ensure that your extensions are compatible. You can also search for alternative extensions compatible with Magento 2 to avoid this issue.

3. Data format

Data format compatibility issues can arise during migration. Since Magento 1 and Magento 2 have different data formats, like review titles and product-related data, you must ensure your data is correctly formatted before importing it. Data mapping tools can assist you with this process.

Magento 1 to magento 2

4. Data volume

Whenever you migrate a large volume of data, you may experience performance issues on your server. To avoid this, you should break down your migration into smaller batches, monitor the performance of your server, and increase its resources if necessary.


Migrating from Magento 1 to Magento 2 can be challenging but smooth with careful planning and the right approach. Following the steps outlined in this guide and troubleshooting any common issues you may encounter will ensure your migration is completed efficiently and smoothly. Take your time, test everything thoroughly, and ask Magento experts for help if needed. With patience and perseverance, you’ll be able to make the switch to Magento 2 and benefit from its enhanced features.