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28 Feb, 2023 | Magento development

Salesforce Commerce Cloud To Magento 2 Migration: Everything You Need To Know

Salesforce Commerce Cloud To Magento 2 Migration: Everything You Need To Know
Migrating important data of your e-commerce store from Salesforce Commerce Cloud to Magento 2 is one of the most beneficial decisions you'll ever make! Here’s why.  Salesforce's commerce cloud has many limitations that are not present in Magento 2. Customization capabilities being one of them.  Magento 2 shines here. It's backed by advanced technical support and capabilities, unmatched flexibility, and a vast ecosystem of plugins and extensions that’s remains unmatched till date.  So, if you want to migrate from Salesforce commerce cloud to Magento 2, we are here to help. We make the entire Salesforce migration process effortless with right tools and guidance.  This blog post will highlight the key advantages of switching from Salesforce Commerce Cloud to Magento 2 and offer empathetic support to address your concerns with easy migration processes.

What is Salesforce Commerce Cloud?

Salesforce commerce cloud An e-commerce platform based on cloud computing, Salesforce Commerce Cloud is a tool that allows companies to create online stores.  In addition to product catalogs, shopping carts, order status and management, payment gateways and shipping options, personalized promotions, and other features, Salesforce Commerce Cloud allows businesses to create and customize their online stores. Additionally, the platform provides tools for managing product data, inventory, fulfillment, and customer service. With Salesforce Commerce Cloud, you can create a seamless customer experience across all touchpoints by integrating it with other Salesforce solutions, such as Marketing Cloud and Service Cloud. The small startup company, large enterprise, and ecommerce brands use Salesforce Commerce Cloud in fashion, retail, consumer goods, and manufacturing industries. As part of Salesforce Commerce Cloud, you can also manage inventory, fulfillment, and customer service. The platform was built on a cloud-based, multi-tenant architecture and can be customized through templates, themes, API integration, and development tools.  Besides SEO and mobile responsiveness, the platform also includes analytics and reporting capabilities as well as a way to integrate with Salesforce products, such as Marketing Cloud and Service Cloud.

Why Migrate From The Salesforce Commerce Cloud To Magento 2?

Despite its popularity with businesses of all sizes, Salesforce Commerce Cloud may not be right for all businesses. Many companies may find the platform lacking certain features and capabilities crucial to their success.  Magento 2 is the answer to that problem. With Magento 2, businesses can grow and thrive online with more comprehensive and flexible e-commerce tools and features. However, here are some areas where Salesforce Commerce Cloud falls short.

Salesforce Pitfalls

Salesforce simplifies the sales process and provides an excellent omnichannel experience, but a few disadvantages can cause you to overlook its strengths. Here they are:
  • Unpredictable ownership cost

A Salesforce subscription costs a percentage of your overall revenue, meaning the more successful you become, the more Salesforce charges. Such policies make it difficult for merchants to plan ahead.
  • Separate B2B and B2C capabilities

The Salesforce platform does not offer the ability to combine B2B and B2C operations. Therefore, unless you require a CMS that gives B2B and B2C functionality, Salesforce may not interest you.
  • Insufficient customization opportunities

There is limited customization possible with Salesforce SaaS. As a result, delivering a unique user experience is challenging, which is an essential component of a successful online business. Magento vs salesforce commerce cloud
  • Small commerce-focused community

An extensive CMS community can be a valuable resource for solving platform-related issues. Unfortunately, there aren't enough Salesforce users with the expertise necessary for a particular niche or location in the Salesforce community. Thus, Salesforce support is more challenging to rely on without a dedicated support team during an emergency.

How Can Magento 2 Be Fit For Your Needs?

With so many e-commerce platforms, choosing which will fit your business's unique requirements can be challenging. However, Magento 2 is gaining popularity among businesses of all sizes because of its scalability, flexibility, and customization capabilities. With Magento, many sellers have already skyrocketed their sales, notably:
  • Delivering diverse user experiences allows online entrepreneurs to gain a competitive advantage, Complete control, and unconditional flexibility;
  • Technology and tools for advanced business intelligence;
  • The Magento community is large, with many user cases, making it an excellent partner for e-commerce;
  • The architecture and infrastructure are modern and optimized.

Magento vs Salesforce Commerce Cloud – Overview

  • Medium- and large-sized businesses can benefit from Magento Commerce (now Adobe Commerce) and Salesforce Commerce Cloud (formerly Demandware).
  • Powered by PaaS (Platform as a Service), Magento offers flexibility and customization. Magento offers B2B and B2C platforms optimized for market segments.
  • With over 300,000 stores, Magento is one of the oldest and most widely used eCommerce platforms.
  • Magento provides maximum flexibility to brands for creating bespoke experiences.
  • Since Magento is an open-source platform, developers can download and modify its code. Due to this, it has the largest community of third-party developers. Magento may not offer a feature you need, but a plug-in can provide it.

Salesforce Commerce VS Magento 2 Pricing

You can choose from three versions of Magento: Magento Open Source, Magento Commerce, and Magento Commerce Cloud.  Using Magento Open Source costs nothing, but customizations are likely needed to meet customer expectations, which means you'll spend money on the development, which can be costly.  In addition, additional costs, such as hosting ($10–50/month) and domain registration ($10–400/year), can add up. A Magento Commerce Cloud subscription includes a hosting fee. Also, a license fee is negotiable for the premium versions (contact a Magento sales representative for a quote based on your specific business requirements). Here are the license costs for Magento Commerce and Magento Commerce Cloud.
Gross revenue-generating companies Magento 2 Commerce Magento 2 Commerce Cloud
$0 - $1 million $22,000.00 $40,000.00
$1 – $5 million $32,000.00 $55,000.00
$5 – $10 million $49,000.00 $80,000.00
$10 – $25 million $75,000.00 $120,000.00
$25 $50 million $125,000.00 $190,000.00
On the other hand, even though Salesforce Commerce Cloud license costs are negotiated based on the enterprise's size and revenue, there is a starting price tag.  Salesforce offers three plans for B2B: commission fees per order, gross merchandise value (GMV), and gross merchandise value (GMV).  With the starter packs, you have all the essential features that will enable you to go to market quickly. However, as you move up the ladder, other features, including support for multiple channels and multiple storefronts, are available.

Here is Salesforce Commerce Cloud's pricing plan:

Market Segments Plans
Starter Growth Plus
B2B Commerce $4 Price Per Order (billed annually) $6 Price Per Order (billed annually) $8 Price Per Order (billed annually)
B2C Commerce 1% Gross Merchandise Value (billed annually) 2% Gross Merchandise Value (billed annually) 3% Gross Merchandise Value (billed annually)
B2B2C Commerce 1% Gross Merchandise Value (billed annually)

Plugins And Extensions For Magento Vs Salesforce Commerce Cloud

Don't worry if either platform does not contain a feature you require out-of-the-box; Magento and Salesforce Commerce Cloud offer clear technical documentation for developers and extensions and plugins. With both the free and premium extensions marketplaces, there is no doubt that the extensions in the marketplaces are of high quality, as both platforms evaluate each extension submitted by a third-party developer for compliance with coding standards and development best practices. However, Magento has a significant advantage when it comes to extensions. Having a large customer base and more solution partners, Magento has more extensions designed for specific uses. Check out this detailed Migration checklist and start worry-free with Magento 2 migration. For merchants, Magento offers over 5,800 free and paid extensions to help them with challenges related to marketing, checkout, fulfilment, inventory, order management, etc. Read more: 18 Best Magento Migration Companies All Over The World

What Is The Best Way To Migrate Salesforce Commerce Cloud Online Store To Magento 2?

  • Getting Started with the Third-Party Extension App

Creating an account or logging in on a website for a third-party migration service is quick and easy. Alternatively, you can use your Google or Facebook account to log in quickly.
  • Getting Started with Your New Migration

Here are two simple steps you must follow: Providing data from the Source store (Salesforce Commerce Cloud) Data from the Target store (Magento 2)
  • Providing source store data to Salesforce Commerce Cloud

Click the Create New Migration button on the Migration Page to begin a new migration. Next, choose Source Cart Type, then enter the URL of the source store.
  • Provide target store data using Magento 2

Once the Target Cart Type option has been selected, enter the URL of the source store. You can choose the connection for your third-party app after downloading the connector, unzipping it, and uploading it to the Target Store's root folder. This screen automatically displays the Connector Installation without requiring any manual intervention.
  • Select the Source Store Entities you want to migrate.

Select all entities or specific data to move—for instance, only Products, Customers, and Orders. You can extend your migration options by selecting your third-party app (if your extension app offers these options). In addition, the new store will match languages, order statuses, and customer groups to display information appropriately. Follow the instructions in the form that appears to export your data files from your source store and upload them into this form. Magento 2 commerce cloud Start the full migration immediately, or try the demo first.
  • Use The Demo
Ensure you have a manageable number of entities when starting your demo migration. Alternatively, you can skip demo migration by clicking "Skip Demo Migration". 
  • Executing The Complete Migration

To perform complete migration immediately, please click "Skip Demo Migration". During your data move, please be patient; once completed, your chosen third-party app system will notify you by email. Now, your data will be migrated to your new preferred store. Read also:- Important Segments An Android Application


To conclude, migrating your Salesforce Commerce Cloud store to Magento 2 has the potential to be challenging, but it can also be transformational. You can take your online store to the next level by choosing Magento 2, a platform with the technical capabilities, flexibility, and customizability you need.  However, migrating to a new platform can be challenging and requires planning and execution. Choosing an ecommerce migration services provider with a proven track record of successful migrations is crucial to a business's ecommerce migration. Work with WeDoWebApps as we can handle the entire migration process from start to finish. With us, you can make an informed decision about your e-commerce business's future and ensure it's successful in long term. 

Frequently Asked Questions

Can I Migrate SEO URLs And Create 301 Redirects To Magento?

Yes, it is possible. However, maintaining your existing SEO-friendly URLs is crucial when migrating from Salesforce Commerce Cloud to Magento 2. The Magento 2 platform comes with several tools and extensions that facilitate seamless URL structure migrations, including the option to set up 301 redirects between old and new URLs. Using Magento 2, you can migrate your store's SEO URLs without compromising user experience or search engine rankings.

How Much Does Adobe Commerce Cloud Cost?

Prices for Adobe Commerce range from $22,000 to $125,000 per year. An Adobe Commerce Cloud license starts at $40,000 and can reach $190,000. There is a big difference between the Open Source and the Commerce versions, but you will get much more for your money.

Why Should You Migrate To Magento 2?

When you migrate your online store to Magento 2, you will have access to improved performance, enhanced security, and greater flexibility as a result. With its modernized technology stack and advanced features, Magento 2 provides merchants and customers with a superior e-commerce experience.

Written by Mike

Mike is a Graphic Designer at WEDOWEBAPPS LLC. Having demonstrated experience in UI/UX graphic designs, his work is well appreciated by clients. He enjoys exploring different design trends and designing research for different projects.